AIO Inc. ("Company," "we," "us," or "our") operates thortaxes.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use the Service.
| Category | Examples | Purpose |
|---|---|---|
| Identity | Name, email, phone number | Account creation, communication, service delivery |
| Financial | Income range, filing status, entity type, business name | Tax strategy analysis |
| Tax Documents | W-2s, 1099s, K-1s, tax returns, P&Ls, balance sheets | Tax strategy analysis |
| Payment | Credit/debit card info (processed by Stripe — we never see or store card numbers) | Payment processing |
| Communication | Chat transcripts, email correspondence | Service delivery, support |
| Category | Examples | Purpose |
|---|---|---|
| Device/Browser | IP address, browser type, operating system, device type | Security, analytics, service optimization |
| Usage | Pages visited, time spent, referral source | Analytics, service improvement |
| Cookies | Session cookies, analytics cookies | Site functionality, analytics |
We use collected information for the following purposes:
We understand that tax documents contain highly sensitive financial information. We implement the following safeguards:
Your financial information is processed by artificial intelligence systems to generate tax strategy recommendations. This processing occurs on secure servers. Your data is not used to train AI models and is not accessible to other users of the Service.
We share information with the following categories of third-party service providers, solely for the purposes described:
| Provider | Purpose | Data Shared |
|---|---|---|
| Stripe, Inc. | Payment processing | Payment information (name, email, card details) |
| Netlify, Inc. | Website hosting, form submissions | Form data (name, email, selections) |
| Google Analytics | Website analytics | Anonymized usage data, IP address |
These providers are contractually bound to protect your information and may only use it for the specified purposes.
| Data Type | Retention Period |
|---|---|
| Account information (name, email) | Until you request deletion or 3 years of inactivity |
| Tax documents | 90 days after strategy delivery (then permanently deleted) |
| Strategy documents | 1 year (for your re-access and our records) |
| Payment records | 7 years (required by IRS regulations and Texas law) |
| Chat transcripts | 1 year |
| Analytics data | 26 months (Google Analytics default) |
You have the right to:
To exercise any of these rights, contact us at the address below. We will respond within 30 days.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.
We comply with the Texas Data Privacy and Security Act (effective July 1, 2024) where applicable. Texas residents have the right to access, correct, delete, and obtain a copy of their personal data. To exercise these rights, contact us using the information below.
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will promptly delete it.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.
We honor "Do Not Track" browser signals. When detected, we disable non-essential tracking.
We implement industry-standard security measures including:
Despite these measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable state and federal law, including the Texas Identity Theft Enforcement and Protection Act (Texas Business & Commerce Code § 521.053).
The Service is operated from the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States. By using the Service, you consent to this transfer.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy. Material changes will be communicated via email when possible.
For privacy inquiries, data requests, or complaints:
AIO Inc.
Fort Worth, Texas
Email: privacy@aioglobal.com
Website: thortaxes.com
If you are not satisfied with our response, you may file a complaint with the Texas Attorney General's Consumer Protection Division at texasattorneygeneral.gov.
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